Privacy Policy

This policy describes how Xefralexvod handles personal information under Canadian privacy principles, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and relevant international requirements where applicable.

Organisation Details

Xefralexvod
1935 37 Street SW #130, Calgary, AB T3E 3A4, Canada
Phone: +15879175566
Email: helpcenter@xefralexvod.world

Information We Collect

Contact details (name, email, optional phone), message contents, consent records, cookie choices, and technical usage data where enabled.

Purpose of Collection

We collect information to respond to enquiries, provide customer service, process order requests, maintain site security, and improve website experience.

Consent and Lawful Basis

We rely on meaningful consent, contract-related necessity where applicable, legal obligations, and legitimate operational interests.

Retention and Deletion

Enquiry records are retained for up to 24 months unless law requires longer retention. You may request deletion where legally permitted.

Cross-Border Processing

When service providers outside Canada are used, we apply contractual and operational safeguards appropriate to the type of information.

Your Rights

You may request access, correction, withdrawal of consent (subject to legal limitations), and information about complaint procedures.

Safeguards

We use HTTPS, limited access controls, and periodic review of storage and handling procedures.